Your Challenge / Our Solutions


Our system has been designed for us but we find it difficult to combine information from various departments.

Our Solution

With Hotello, you have a personalized solution that is tailored to your operations. The system configuration is based on the way you operate and the reports you wish to use. You can choose from a complete range of optional.

We have great difficulty in manually creating the reports we need. We spend too much time preparing these reports.

Our Solution

You have access to over 230 reports that allow you to have a precise picture of your sales figures, marketing, accounting, statistics, etc. These reports can be adapted to suit your needs.

Managing our hotel business may seem simple but we have limited expansion possibilities.

Our Solution

With Hotello, all operations have been designed to reduce the quantity and complexity of required procedures. Tasks that normally require more time (such as personalising client letters, sending documents by fax or email, etc) can be accomplished with the touch of a few buttons.

The interface is intuitive and user-friendly.

We have high employee turnover and the transmission of information to new employees is not always consistent.

Our Solution

All critical information is stored and quickly accessible. Reliability and stability are assured.

We cannot identify the number of visits our clients have made to our establishment in the past. We are unaware of client preferences (room preferences, etc). We don't know how much revenue has been generated by each client. We don't classify our VIP clien

Our Solution

Client profiles are only one-click away, allowing you to quickly assess guest preferences, reservation and cancellation histories and guest notes. Guest information - such as allergies - is stored in your client profile database, as well as information regarding the guest’s last five stays and last five cancellations.

We don't know how our clients found our hotel or by whom they were referred. We are unaware of how much each client spends on average. We lack the data required for advertising and promotional effectiveness and cannot identify which of our promotions are

Our Solution

You have constant access to pertinent statistics. You can add specific fields, which will precisely track information related to your market segments, reservation sources, the geographic origins of clients and much more.

We have to do most of the work manually and lack the time for follow-ups and quality control.

Our Solution

Wasted time is reduced by eliminating excess paperwork. Confirmation letters are automatically generated and instantly sent by fax or email. You don’t need to fill out guest forms by hand since printable registration cards are readily available. Tasks are simplified because you have access to the right information when you need it. Your employees have more time to take care of your guests.

We must manually calculate bills, taxes and other charges. The risk of error is always present. We have difficulty calculating and reconciling accounts receivables and we don't know how much commission we owe to travel agencies.

Our Solution

All calculations are done automatically. Errors and omissions are eliminated. You can instantly see reports of all your payables and receivables directly on-screen.

Our current reservation system cannot link to other technological systems intrinsic to your hotel's operation

Our Solution

Hotello can easily integrate all your systems—accounting, telephone, restaurant and boutique point-of-sales, pay-per-view movies, room key cards, web reservation booking engines, etc...